PRIVACY POLICY

Privacy PolicyLast Updated: May 6, 2025

Pole Fitness Alliance LLC (“PFA,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you access our website, use our services, or interact with us online. It applies to all users, including those located in the United States, European Union (EU), United Kingdom (UK), Canada, and other regions with privacy laws.

By accessing our website https://www.polefitnessalliance.com (the “Site”), you agree to the practices described in this Privacy Policy.

1. Who We Are

Pole Fitness Alliance LLC

📧 [email protected]

We are the data controller for the personal information collected through this Site and related services.

2. What Data We Collect

We may collect and process the following types of personal information:

Information You Provide:

Name, email address, phone number, mailing address

Account login credentials

Payment details (processed securely via third-party providers)

Certification history, uploaded assignments, course progress

Messages or content submitted through forms or community features

Information Collected Automatically:

IP address, browser type, and device information

Date and time of access

Pages viewed and links clicked

Referral sources

Cookies and usage tracking technologies (see Section 6)

Information from Third Parties:

If you link or register via social platforms (e.g., Facebook, Google), we may receive information like your profile name and email.

3. Why We Collect Your Information (Legal Basis for Processing)

If you are located in the EU/UK, we process your personal data under one or more of the following legal bases:

Contract: To fulfill a contract with you (e.g., delivering certification training or membership benefits)

Consent: When you voluntarily give us permission (e.g., joining a mailing list)

Legal obligation: To comply with tax, reporting, or regulatory requirements

Legitimate interest: For analytics, marketing, fraud prevention, or improving our services (only when your rights do not override these interests)

You can withdraw your consent at any time by contacting us at [email protected].

4. How We Use Your Information

We may use your personal data to:

Process payments and deliver purchased products or services

Provide customer support and respond to inquiries

Send you transactional or marketing communications

Customize your experience on the Site

Analyze trends and improve our offerings

Comply with legal obligations

We never sell your personal information.

5. How We Share Your Information

We only share your information as needed to run our business:

Service Providers: Trusted third parties who provide hosting, payment processing, email delivery, and course access tools (e.g., Stripe, Kajabi, Zoom, Mailchimp).

Legal Authorities: If required by law or to protect rights and safety.

Business Transfers: If we merge, acquire, or sell assets, your data may transfer to a successor.

All vendors are required to safeguard your data in accordance with applicable laws and our policies.

6. Cookies and Tracking

We use cookies and similar technologies to:

Enable core functionality

Understand site usage (analytics)

Remember user preferences

Customize marketing

You can modify your cookie settings in your browser or reject non-essential cookies on our cookie banner (if present). For EU/UK users, consent is required for non-essential cookies.

7. International Data Transfers

Your information may be transferred to and processed in the United States or other countries where our service providers operate. These countries may not have the same level of data protection laws as your home country.

We take appropriate steps to protect your data when transferring internationally, such as:

Using standard contractual clauses (SCCs) approved by the European Commission

Requiring vendors to implement strong privacy and security protections

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including:

As long as you maintain an account with us

To comply with legal obligations (e.g., tax records)

To resolve disputes or enforce our agreements

After that, we securely delete or anonymize the data.

9. Your Rights

Depending on your location, you may have the right to:

Access your personal data

Correct inaccurate or incomplete data

Request deletion of your personal data

Restrict or object to certain processing

Port your data to another service provider

Withdraw consentat any time (where applicable)

File a complaint with your local data protection authority

To exercise your rights, email us at [email protected] . We may request proof of identity before acting on your request.

10. Data Security

We use technical and organizational safeguards to protect your information, including:

SSL encryption for data in transit

Limited access to data based on role

Secure third-party platforms

However, no method of transmission over the internet is 100% secure. Please take steps to protect your login credentials.

11. Children’s Privacy

Our Site and services are intended for adults age 18 and over. We do not knowingly collect personal data from children under 13 (or the age of digital consent in your country). If you believe we have collected information from a child, contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version here and update the “Last Updated” date. Significant changes may be communicated via email or prominent notice on the Site.